1pp Responsible Gaming – Play Safe, Stay in Control

Gaming on 1pp should always be something you enjoy — not something that causes stress, financial strain or regret. This page explains the tools, habits and honest questions that help every Pakistani player keep their gaming healthy and in check.

Deposit Limits Session Timers Self-Exclusion Adults 18+ Only PKR Budget Tools
Your Responsible Gaming Toolkit

Six built-in features available to every 1pp account holder — no requests needed, available directly from your account settings.

Daily & Weekly Deposit Limits

Set a maximum PKR amount you can deposit per day, per week or per month. Once the limit is reached, further deposits are blocked until the period resets — no exceptions, no override.

Session Time Reminders

Set a session duration limit and 1pp will notify you when your time is up. A simple nudge that helps you stay aware of how long you have been playing without disrupting the experience.

Cool-Off Period

Not ready for a full self-exclusion? Use a cool-off period to pause your account for 24 hours, 48 hours, one week or one month. Your account is suspended during the cool-off — no deposits, no bets.

Self-Exclusion

If you feel gaming is getting out of hand, you can self-exclude your 1pp account for a defined period or permanently. During self-exclusion, your account is fully locked and cannot be reopened until the period ends.

Activity & Spend History

View a full history of your deposits, bets and withdrawals at any time. Seeing your actual numbers — not your estimates — is one of the most useful ways to stay honest about your gaming habits.

24/7 Support Access

Our support team is available around the clock. If you are struggling with your gaming or need help applying any responsible gaming tools, contact support and we will assist you promptly and without judgement.


How to Set Up Your Limits

Activating responsible gaming tools on 1pp takes under two minutes. Here is exactly how to do it.

Step 1
Log In to Your Account

Open the 1pp app or visit the site and log in with your registered mobile number and password.

Step 2
Go to Account Settings

Tap the profile icon in the top right and select "Settings" from the dropdown menu.

Step 3
Select Responsible Gaming

Find the "Responsible Gaming" section in your settings. All tools — limits, timers, cool-off and self-exclusion — are listed here.

Step 4
Apply and Confirm

Choose the tool you want, enter the value or period you prefer, and confirm. Limits take effect immediately. Support can help if needed.


Need Help Now?

Contact our support team at any time if you are concerned about your gaming. We apply limits, cool-offs or full self-exclusion on request — no lengthy process required.

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Quick Self-Check

Scroll down to the self-assessment section on this page to ask yourself ten honest questions about your gaming habits.

Our Position on Responsible Gaming

1pp is built for adults who enjoy sports betting, slots, bingo and other games as entertainment. Responsible gaming is not a regulatory checkbox for us — it is part of how we think the platform should work. Every tool on this page is available free of charge, immediately, to every registered player.

What Is Responsible Gaming?

Responsible gaming means playing with awareness — knowing your limits, sticking to a budget, understanding that the house always has an edge, and being honest with yourself when gaming stops being fun. It applies whether you are placing a PKR 200 bet on a PSL match or spinning slots for an hour after work.

At 1pp, we define responsible gaming across four areas: financial awareness, time management, emotional control and age compliance. None of these require you to stop enjoying the platform — they simply mean you are in the driving seat at all times. When gaming is controlled and intentional, it remains what it is supposed to be: entertainment.

The tools we provide are designed to support your own judgement, not replace it. The most effective responsible gaming practice is a habit you build yourself — setting a budget before you log in, deciding on a session length before you start playing, and walking away when you hit either limit.

Signs to Watch Out For

Most people who develop a problematic relationship with gambling do not notice it happening gradually. Here are some honest signals that things may be moving in the wrong direction:

  • You spend more than you planned to almost every session, even when you told yourself you would stop earlier.
  • You find yourself chasing losses — depositing more after a bad session specifically to try to win it back.
  • Gaming has started to affect your sleep, work, studies or family time in ways you did not expect.
  • You feel irritable or restless when you are not able to play.
  • You have hidden your gaming activity or spending from a family member or close friend.
  • You are using money set aside for household expenses, bills or savings to fund gaming deposits.
  • You think about gaming frequently when doing other things and feel a pull to get back on the platform.
  • You have tried to reduce or stop gaming but found it harder than expected.
If Any of These Sound Familiar

Recognising these patterns early is genuinely useful. The best step is to apply a cool-off period or self-exclusion via your account settings, or contact 1pp support directly. Taking a break is a sign of self-awareness, not weakness.

Budgeting Your Play in PKR

Setting a clear PKR budget before you open the app is the single most effective responsible gaming habit you can build. It sounds simple, but most players who end up spending more than they intended skipped this step.

A practical approach is to decide at the start of each week what you are comfortable spending on gaming — an amount that, if lost entirely, would not affect your rent, groceries, transport or any other regular commitment. That amount becomes your weekly gaming budget. Once it is gone, the session is over for that week, regardless of whether you are up or down.

Use 1pp's deposit limit feature to enforce this automatically. Set a weekly deposit cap in PKR equal to your budget. This way, even in a moment of impulse, the platform will not let you exceed what you decided when you were thinking clearly. You can reduce a deposit limit at any time with immediate effect. Increases to deposit limits involve a short waiting period specifically to protect against impulsive decisions.

  • Decide your weekly PKR gaming budget before you log in — not during a session.
  • Set a matching deposit limit in your account settings so the platform enforces it for you.
  • Never use emergency funds, borrowed money or money meant for bills as a gaming budget.
  • Treat gaming losses as the cost of entertainment, not as a debt to be recovered.
  • Review your actual spend from the activity history section every week — the numbers are always more accurate than your memory.

Managing Your Time on 1pp

Time passes quickly when you are engaged in a game — that is true of cricket betting during a T20 match, a bingo session or a run of slot games. Before you realise it, two hours have gone by when you planned to play for thirty minutes. This is not unique to online gaming, but it is worth being deliberate about.

Set a session time limit before you start. Decide: "I am playing for forty-five minutes tonight." Then use 1pp's session reminder tool to get a notification when that time is up. When the reminder comes, log out. Even if you are on a winning streak. Especially if you are on a losing streak.

A few habits that genuinely help with time management:

  • Never start a gaming session when you are tired, emotionally upset, or under pressure — your decision-making is compromised and you are more likely to overspend and overstay.
  • Keep gaming to dedicated time slots rather than picking up the app whenever you have a free moment.
  • Use your phone's screen time tracking feature alongside 1pp's own session timer for a full picture.
  • If you find that you regularly ignore the session reminder and keep playing, that is worth paying attention to — it suggests the reminder alone is not enough and a cool-off period might be more effective.

Cricket Betting, PSL and Impulse Decisions

Cricket is the most popular sport in Pakistan, and PSL matches, T20 internationals and bilateral series generate enormous betting interest on 1pp. The combination of real-time excitement, in-play betting and emotional investment in your team can push players towards impulsive bets they would not make with a clear head.

There are a few specific patterns to watch for in sports betting on cricket:

  • In-play chasing: Pakistan lose two quick wickets and you double your stake on a comeback because you "feel" the innings will turn. This is emotional betting, not informed betting.
  • Pre-match over-staking: Big PSL matches generate big excitement. The scale of the occasion can make a PKR 2,000 bet feel small when your usual stake is PKR 500. Stick to your normal stake size regardless of the occasion.
  • Loss recovery staking: After a bad day during a Test series or PSL week, you put a larger bet on the final match to get back to even. This is one of the most common paths to significant losses.

Sports betting on cricket is genuinely entertaining and 1pp offers a wide range of markets for PSL, T20 internationals and bilateral series. Enjoy it — but keep your stake size consistent and your head clear. The match is exciting with or without a large bet on it.

Protecting Family Members and Younger Users

1pp is strictly for players who are 18 years of age or older. Age verification is part of the registration and withdrawal process. If you are a parent or guardian, the following steps will help ensure younger members of your household cannot access the platform:

  • Do not save your 1pp login credentials on shared devices or family phones.
  • Use your device's parental control or screen time management features to restrict access to gambling-related sites and apps.
  • Log out of the 1pp app after every session if you use a shared device.
  • Keep your account password private — do not share it with anyone, including other adult family members.

If you suspect that someone under 18 has accessed a 1pp account, contact our support team immediately. The account will be reviewed and suspended pending investigation. All deposits made by a verified underage user are non-withdrawable and the account will be permanently closed.

Self-Exclusion: What It Means and How It Works

Self-exclusion is the most significant responsible gaming tool available on 1pp. When you activate it, your account is fully suspended for the duration you choose. You cannot log in, deposit, place bets or access any gaming features during the exclusion period.

Self-exclusion options on 1pp:

  • Fixed period: Choose from 1 month, 3 months, 6 months or 12 months. The account is automatically reactivated after the period ends if you choose to return.
  • Permanent exclusion: The account is closed indefinitely. Reactivation requires a formal request, a cooling-off period and identity re-verification.

During self-exclusion, any available balance in your account is eligible for withdrawal. Contact support to process your balance withdrawal after exclusion is applied. Bonuses and pending offers are forfeited upon self-exclusion.

Self-exclusion can be activated instantly from account settings or by contacting support. If you contact support and state you want to self-exclude, the team will apply it immediately — no forms, no delays.

Quick Self-Assessment

Ask yourself these ten questions honestly. If you answer "yes" to three or more, it is worth taking a short break and reviewing your gaming habits.

1

Have you ever spent more on gaming in a week than you originally planned to?

2

Have you deposited more money specifically to try to win back what you lost in a previous session?

3

Has gaming ever caused you to be late with a bill, rent or household expense?

4

Have you ever hidden the amount you spent on gaming from a family member or partner?

5

Do you find it hard to stop playing even when you told yourself you would only play for a set time?

6

Do you think about gaming or feel an urge to play when you are at work, studying or spending time with family?

7

Do you feel anxious, irritable or low when you are unable to access the platform for a day or more?

8

Have you ever borrowed money or sold something in order to fund gaming?

9

Have you tried to cut down your gaming and found it harder than expected?

10

Has someone close to you expressed concern about the amount of time or money you spend on gaming?

What to Do With Your Answers

Three or more "yes" answers is a meaningful signal. Start with a deposit limit and a session timer, or use a cool-off period. If five or more answers are "yes", a self-exclusion period is likely the right step. Contact 1pp support — the team will help you apply the appropriate tool without judgement.

Common Questions

Quick answers to the responsible gaming questions we hear most often from Pakistani players.

Yes, and reductions take effect immediately. You do not need to wait for a cooldown period when lowering a deposit limit — only increases involve a waiting period. Go to Settings > Responsible Gaming > Deposit Limits and enter the new, lower amount.

Any real-money balance in your account at the time of self-exclusion remains yours. Contact support after the exclusion is applied and they will process a withdrawal to your registered JazzCash, Easypaisa or bank account. Bonus funds and pending promotional rewards are forfeited.

No. Cool-off periods cannot be shortened or cancelled once activated. This is intentional — the purpose of a cool-off is to create distance between you and the platform so that a calmer decision can be made about returning. It will end automatically when the period expires.

Absolutely not. 1pp is strictly for adults aged 18 and above. Age verification is part of the account and withdrawal process. If we identify or receive a report that an account belongs to someone under 18, the account is suspended immediately, deposits are frozen and the account is permanently closed.

Log in and go to Account > Transaction History. You can filter by date range and payment type to see all deposits and withdrawals in PKR. This gives you an accurate picture of your net spend over any period, which is always more reliable than trying to recall it from memory.

Yes. 1pp monitors account activity and may reach out if patterns suggest a player may be experiencing difficulty — for example, a sharp increase in deposit frequency or significant loss activity in a short period. These check-ins are not punitive. They are a prompt to review your settings and ensure you are still playing within comfortable limits.

Play Smart. Set Your Limits Before Your First Bet.

Join 1pp today and set up your deposit limits, session reminders and responsible gaming preferences right from your account settings — before you place your first bet. Gaming is more enjoyable when you are in control of it.

Deposit Limits Session Timers Self-Exclusion Adults 18+ Only PKR Transactions